Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.
Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to access and use True Fortune Casino. This is a legal requirement in the United Kingdom.
If you are under 18, please do not attempt to register or gamble on our platform. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing anxiety, irritability, or restlessness when not gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Controls
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit. Once reached, you cannot deposit further funds.
- Loss Limits: Set a limit on the amount you are willing to lose during a specified period.
- Session Limits: Set a time limit for each gaming session. You will be logged out automatically when the time expires.
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered.
- Self-Exclusion: Temporarily or permanently close your account if you feel you are losing control. During a self-exclusion period, you cannot access your account or deposit funds.
We encourage you to use these tools proactively. You can manage these settings in your account dashboard at any time.
Support Organizations & Resources
If you are struggling with gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free confidential support and information for problem gamblers and their families
Website: www.gamcare.org.uk - GamStop – The National Self-Exclusion Scheme. Register for multi-operator self-exclusion across licensed UK operators
Website: www.gamstop.co.uk - Gamblers Anonymous – Support meetings and peer support
Website: www.gamblersanonymous.org.uk
Other Regions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. Problem gambling is a recognised issue, and professional help can make a real difference.
Contact GamCare or GamStop today if you are in the UK, or reach out to one of the organisations listed above. Many services are free and confidential.
Your wellbeing is important to us. Please gamble responsibly.